Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Getting Ready
- Check your internet connection and device compatibility – the site works best on modern browsers and mobile-optimized platforms.
- Have your identification documents ready (passport, driver’s license, or ID card) for the KYC verification process.
- Decide on a payment method – options include credit/debit cards, e-wallets, and bank transfers.
- Set a budget for your play – never deposit more than you can afford to lose.
- Read the terms and conditions of any welcome bonus – note the wagering requirements and game restrictions.
- Familiarize yourself with responsible gambling tools: deposit limits, session reminders, and self-exclusion options.
How to Sign Up
- Visit Ruby fortune casino and click the “Sign Up” button located at the top right corner.
- Fill in your personal details: full name, date of birth, email address, and residential address.
- Create a unique username and a strong password (use a mix of letters, numbers, and symbols).
- Select your preferred currency and agree to the terms and conditions.
- Verify your email by clicking the link sent to your inbox – this step is mandatory to proceed.
- Complete the KYC process by uploading a copy of your ID and a recent utility bill. Approval usually takes 24-48 hours.
How Wagering Works
Wagering requirements determine how much you must bet before you can withdraw bonus winnings. The formula is straightforward: Wagering Requirement = Bonus Amount × Wagering Multiplier.
For example, if you deposit $100 and receive a $100 bonus with a 40x wagering multiplier on the bonus, you need to wager $100 × 40 = $4,000. Assuming a game with a 96% RTP, the expected loss while wagering is $4,000 × (1 – 0.96) = $160. This means you will likely deplete the bonus funds before meeting the requirement. Always check the bonus terms – some games like slots contribute 100%, while table games may contribute only 10% or less.
Important: Always calculate the real cost of a bonus before claiming it. Use the formula: Expected Cost = (Wagering Requirement) × (House Edge).
For a $100 bonus with 40x wagering and 96% RTP: Expected Cost = $4,000 × 4% = $160. If the bonus is $100, you are likely to lose $160 on average, making the bonus negative value. Choose bonuses with low wagering multipliers and high RTP games.
Deposits & Withdrawals
Funding your account is simple. Here is a table of common methods offered at the casino:
| Method | Min Deposit | Max Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | $10 | $5,000 per week | 3-5 business days |
| Skrill | $10 | $10,000 per week | 24-48 hours |
| Neteller | $10 | $10,000 per week | 24-48 hours |
| Bank Transfer | $25 | $10,000 per week | 5-7 business days |
Withdrawals require full verification. The first withdrawal may take longer due to security checks. Always use the same method for deposit and withdrawal when possible.
Is It Safe?
The casino operates under a Curacao eGaming license, meaning it must adhere to anti-money laundering and fair gaming standards. SSL encryption protects your data during transmission. However, winnings from Curacao-licensed casinos may be subject to local income tax – check your country’s regulations. The site uses a random number generator (RNG) audited by independent testing agencies. For added safety, enable two-factor authentication (2FA) through your account settings.
Common Problems & Fixes
- Account verification fails: Ensure your documents are clear, not expired, and match the name on your account. Upload PDF or high-resolution JPEG files.
- Bonus not credited: Check if you entered a bonus code during deposit. If not, contact live chat with your deposit ID.
- Withdrawal pending for days: Verification may be incomplete. Confirm your documents are approved and check if you have met wagering requirements.
- Game not loading: Clear your browser cache or switch to a different network. If using mobile, try the progressive web app (PWA) – launch from your browser’s menu.
- Slow customer support: Use live chat for urgent issues; email may take 24 hours. Include your username and a clear description.
- Currency conversion fees: When depositing in a currency different from your account’s base currency, expect a 2-3% conversion fee. Use the same currency to avoid losses.
Extra Tips
Responsible gambling is paramount. The platform offers several tools to keep play in check:
- Deposit Limits: Set a daily, weekly, or monthly maximum deposit amount in your account settings.
- Session Limits: Get reminders after a set time period or have the site log you out after a chosen length of play.
- Self-Exclusion: If you feel your gambling is out of control, you can exclude yourself for a period (e.g., 6 months). This is irreversible during the period.
- Reality Checks: Enable pop-up notifications that show your session time and net win/loss at regular intervals.
Common Questions
How do I reset my password?
Click the “Forgot Password” link on the login page, enter your email, and follow the instructions sent to your inbox. You will receive a link to set a new password.
Can I play on my smartphone?
Yes, the casino is fully optimized for mobile browsers. You can also add the site to your home screen as a progressive web app (PWA) for faster access. No native app is needed.
What is the minimum age to register?
You must be at least 18 years old (or the legal age in your jurisdiction) to create an account.
Are there any fees for withdrawals?
The casino does not charge fees, but your payment provider may apply transaction fees. Bank transfers often have intermediary bank charges.
How long does the KYC process take?
Typically 24 to 48 hours after submitting clear documents. Incomplete or blurry uploads will delay verification.
Can I have more than one account?
No, only one account per person, household, IP address, or device is allowed. Duplicate accounts lead to confiscation of winnings.
Do I pay tax on my winnings?
Tax liability depends on your country of residence. Since the casino holds a Curacao license, local tax rules apply. Consult a tax advisor.
What games count towards wagering requirements?
Slots usually count 100%, while table games (blackjack, roulette) often count 5–10%. Check the bonus terms for the exact contribution percentages.
How do I contact support?
You can reach support via live chat (available 24/7) or email at support@casino. Responses by email typically take up to 24 hours.
Following this guide will help you navigate the platform with confidence. Always gamble responsibly and never chase losses. If you have further questions, the support team is ready to assist.