Whether you are a first-time visitor or returning to Piggybet, this guide covers the essential features you need to know. From account setup to bonus calculations and mobile play, you will find practical steps to get started quickly.
Before You Start
- Ensure you are at least 18 years old (or the legal age in your jurisdiction).
- Have a valid email address and phone number for verification.
- Prepare a government-issued ID or passport for KYC checks.
- Choose a payment method: credit/debit card, e-wallet, or bank transfer.
- Check your internet connection for smooth mobile play.
Creating Your Account
- Click the “Sign Up” or “Register” button on the homepage.
- Enter your email, create a username, and set a strong password (mix of letters, numbers, and symbols).
- Provide personal details: full name, date of birth, and address matching your ID.
- Select your preferred currency and agree to the terms and conditions.
- Confirm your email via the link sent to your inbox.
- Complete the KYC process by uploading your ID and a recent utility bill.
- Once verified, make your first deposit to claim the welcome offer.
Playing on Mobile
The casino offers a mobile-optimized website that works seamlessly on smartphones and tablets. No download is required; simply open your browser and log in. The interface adapts to your screen size, and all features—from payments to live chat—are accessible on the go. For a better experience, add the site to your home screen as a progressive web app (PWA). This allows push notifications and faster loading.
Welcome Offer Explained
New players can claim a 100% match bonus up to a certain amount on their first deposit. For example, if you deposit €100, you receive an additional €100 in bonus funds, giving you a total of €200 to play with. The bonus is subject to a wagering requirement of 30x the deposit plus bonus amount. Here is the math:
Deposit: €100
Bonus: €100
Total balance: €200
Wagering requirement: (€100 + €100) × 30 = €6,000
You must place bets totaling €6,000 before you can withdraw any winnings from the bonus. Note: Different games contribute differently to wagering; slots often count 100%, while table games may count less. Check the bonus terms for exact contributions.
Need to Know
What are the wagering requirements for the welcome bonus?
The welcome bonus comes with a 30x wagering requirement on the deposit plus bonus amount. This means you must wager the combined total 30 times before withdrawing.
Which payment methods can I use?
You can choose from Visa, Mastercard, Skrill, Neteller, PayPal, and bank transfers. Withdrawal times vary: e-wallets often process within 24 hours, cards take 3–5 business days, and bank transfers may take up to 7 days.
Is the casino licensed and secure?
Yes, the platform holds a license from the Curacao Gaming Authority and uses 128-bit SSL encryption to protect your data. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence.
Can I set deposit limits?
Yes, responsible gaming tools are available. You can set daily, weekly, or monthly deposit limits, as well as session time reminders and self-exclusion options from your account settings.
How do I contact customer support?
Live chat is available 24/7. You can also email support or use the contact form on the website. Response times are typically under five minutes via live chat.
| Payment Method | Processing Time (Withdrawals) |
|---|---|
| Skrill / Neteller | Up to 24 hours |
| Visa / Mastercard | 3–5 business days |
| Bank Transfer | 3–7 business days |
Pro Tips
The loyalty program rewards regular play with points that can be exchanged for free spins, cashback, or exclusive bonuses. Tiers include Bronze, Silver, Gold, Platinum, and Diamond. Points accumulate based on the amount wagered: for every €10 wagered on slots, you earn 1 point. As you climb tiers, you unlock faster withdrawals, higher withdrawal limits, and a personal account manager. Focus on slot play to earn points faster, and check the loyalty shop regularly for limited-time offers.
By following these steps, you can navigate the casino efficiently and make the most of your experience. Remember to gamble responsibly and enjoy the games.